Frequently Asked Questions
We’ve answered the most common questions about ordering from Tag Wear. If you still need help, please contact our customer support team.
How can I place an order?
Select your product, choose the required size, add it to your cart and complete checkout with your delivery details.
Do you offer Cash on Delivery?
Yes. Cash on Delivery is available on eligible orders across Pakistan.
How long does delivery take?
Orders are normally delivered within 3–5 business days after confirmation. Delivery to remote areas may take a little longer.
How will I know my order has been confirmed?
Once your order is placed successfully, you may receive an order confirmation through the contact details provided at checkout. Our team may also contact you if any information needs verification.
Can I change or cancel my order?
If your order has not yet been dispatched, contact us as soon as possible. Once an order has been handed over to the courier, changes or cancellations may no longer be possible.
What if I receive the wrong or damaged item?
Please contact us as soon as possible with your order number and clear photos or video of the item received. Our team will review the case and guide you through the next steps.
Can I exchange a size?
Yes, eligible items can be exchanged subject to our Return & Exchange Policy and stock availability.
Can sale items be exchanged?
Sale or clearance items may have different exchange conditions. Any special condition shown on the product page or promotion will apply.
How do I choose the right size?
Please review the available size options carefully before ordering. If you are unsure, contact our support team before placing your order.
Do product colors look exactly the same in person?
We try to show product colors as accurately as possible. Slight differences may occur because of lighting, photography and screen settings.
How can I contact Tag Wear?
Email: tagwear14@gmail.com
Phone: +923107600515
Customer Support Hours: Monday – Saturday, 10:00 AM to 7:00 PM (PKT)